Many line managers are nervous about having important conversations with staff, but talking with members of staff is important to help prevent work-related stress, and to assist with completing stress risk assessments and developing actions needed to alleviate stress, and comply with the law.

This ‘Talking Toolkit’ from the HSE provides some conversation frameworks to help you have those conversations in a structured and supportive way.

To make these conversations successful, line managers should listen to what is being said rather than trying to offer excuses or explanations, and action points and solutions should be agreed together.

The Talking Toolkit