Reset U - Helping you reset and recover

What Reset U is

Reset U is a mobile app that provides simple, practical tools to help people manage the demands of the job.

It has been developed with officers and staff and reflects the realities of policing - whether that’s shift work, high workload, sustained pressure or exposure to difficult incidents.

The app focuses on:

• Sleep and recovery
• Managing fatigue
• Everyday wellbeing behaviours such as movement, hydration and nutrition

Users can access short, practical tools they can use before, during or after shifts, alongside personalised guidance and content tailored to policing.

Reset U also provides access to support from trusted partners, including Blue Light Card Foundation, Police Mutual and Breath Connection, as well as moderated communities linked to existing policing wellbeing networks.

Why Reset U exists

National data shows that many people working in policing are experiencing high levels of fatigue, burnout and pressure.

Sleep disruption, long or irregular hours, workload and the cumulative impact of the job can affect energy, decision-making, physical health and wellbeing over time.

While support is available through forces, occupational health and national services, we also know that people often want:

• Support that is easy to access
• Tools they can use in their own time
• Practical guidance that fits around the realities of the job

Reset U has been developed to complement existing support by providing a simple, accessible way for individuals to take control of their own recovery and wellbeing.

Evidence and development

Reset U has been developed in partnership with policing and informed by input from over 2,000 officers and staff.

Its approach has been evaluated through the Police STAR study, delivered in partnership with Liverpool John Moores University.

That research found that people using the ResetU tools reported improvements in areas such as:

• Sleep habits
• Ability to manage stress
• Resilience at work
• Sickness absence
• Intention to remain in policing

This evidence has helped shape the content and design of the app, ensuring it is relevant, practical and grounded in real experience.

Privacy and trust

ResetU is designed to be private and confidential.

• Individuals do not need to register with their name or work details
• Forces cannot see what individuals do within the app
• There is no location tracking or monitoring
• Data is used only in an anonymised, aggregated way to understand overall usage

This is essential to ensure people feel able to use the app in a way that works for them.

How to access ResetU

ResetU is not automatically available in all forces.

Forces choose whether to adopt the app as part of their local wellbeing offer.

If your force has signed up:

• You will see ResetU promoted locally through internal communications
• You will be given a QR code and a simple set of instructions
• You can download the app via the App Store or Google Play
• You will be asked to enter a force-specific code when setting up

If you are unsure whether your force has access to ResetU, speak to your local wellbeing team or check your force intranet.

Oscar Kilo’s role

The app is endorsed by Oscar Kilo, the National Police Wellbeing Service.

Our role is to:

• Support forces in understanding and adopting evidence-based wellbeing tools
• Ensure any national offers align with the needs of policing
• Help maintain a focus on trust, accessibility and practical impact for the workforce

ResetU is one of a number of tools and services available to support wellbeing in policing.

Further support

ResetU is designed to complement - not replace - other sources of support.

If you need additional help, you can also access:

• Local force wellbeing and occupational health services
• The Oscar Kilo mental health crisis line or self care resources
• Peer support and staff networks
• Your GP or local healthcare services