The National Police Wellbeing Service was launched in 2019 to provide support and guidance for police forces across England and Wales to improve and build organisational wellbeing.  

It is an evidence based, sector specific service which has been developed for policing, by policing, and is designed to meet the unique needs of police forces, officers and staff.

What we do

Working closely with the College of Policing, the National Police Chiefs’ Council and the Home Office, we want to:

  • Help police forces build world–class wellbeing support for everyone who works for them
  • Improve knowledge and understanding of help and support available
  • Reduce stigma around seeking support or help
  • Encourage people to support themselves and realise their own potential
  • Improve personal resilience and self-help skills

Practical support

We aim to do this by providing practical support in six key areas. These are:

  • Wellbeing at Work– This area covers the things which will help keep you well at work including; physical fitness, OK9 Wellbeing and Trauma Support Dogs, Operation Hampshire – responding to police assaults and sleep and fatigue interventions.
  • Psychological and Trauma Risk Management– This includes our Emergency Services Trauma Intervention Programme (ESTIP), our Structured Interview Training and our Psychological Risk Assessments and Post Incident Support Programme.
  • Peer Support for Wellbeing– Our Peer Support Training programme provides forces with all the need to be able to implement a robust and fully functioning Peer Support Network. Our aim is to create a consistent, national approach to Peer Support and a national network of trained Peer Supporters.
  • Wellbeing Leadership and Resilience– This area focuses on developing information and tools designed to support people at every level of the organisation in building wellbeing leadership skills and personal resilience.
  • Wellbeing Outreach Service –The Wellbeing Outreach Service is a fleet of bespoke, fitted vans which can deploy to operating bases across England and Wales, providing a platform to deliver physical, psychological and financial health checks for officers and staff.
  • Occupational Health Standards– This area allows us to provide support for police forces to help them meet the Occupational Health Foundation Standards and complete the Occupational Health section of the Blue Light Wellbeing Framework.

Additional support and guidance

We also provide additional support and guidance to policing organisations through:

  • The Blue Light Wellbeing Framework – a benchmarking tool for forces to assess their wellbeing provision.
  • The National Police Wellbeing Survey – a national survey providing every member of the policing workforce across England and Wales the opportunity to tell us how they truly feel at work.
  • Resources for use locally to promote wellbeing.
  • Signposting to guidance and evidence based research around emergency services wellbeing.
  • Access to communities of practice both UK and International.

The National Police Wellbeing Service is based on learning and continuous improvement and so what we offer will grow and change over time.

The team is also working hard behind the scenes to scan and develop the wellbeing landscape through evidence based research, and using expert reference groups, staying on top of national and international trends.

This helps us look to the future and ensure we can continue to provide the most efficient and effective services to the forces that we’re working with.


We want everyone to feel the benefits of what we do

We want every member of the police service to feel confident that their wellbeing is taken seriously, and that they are properly supported by their organisation.

Although our primary focus is to provide support at an organisational level, we also have resources available directly for officers and staff which can be accessed online, at any time, including:

  • Online webinars focusing on fatigue and building resilience
  • MindFit Cop mindfulness training
  • Wellbeing podcast interviews – ‘Keeping the Peace’
  • Physical fitness videos
  • Self-care tips and advice
  • Wellbeing news, real-life stories and experiences
  • Awareness campaigns and materials including posters, videos and animations
  • Signposting to other helpful organisations and sources of support.

More about the Service

The National Police Wellbeing Service programme consists of a series of coordinated activities, events and measures to deliver the “Common Goal for Police Wellbeing” vision, associated change and benefits of a holistic approach to psychological health & wellbeing supporting police forces to sustainably grow and manage their workforce.

What we do

Building workforce capability is intrinsic to growing well. The wellbeing of the organisation, and its individuals, is at the very heart of it.

Through an iterative Capability Model, the two strategic themes of Psychological Health & Wellbeing and Specialist Support are delivered through four phases:

·       Scan & Develop

Evidence based research and future capability development. Supported by an Expert Reference Group (ERG) of experts and independent practitioners together in the field of workplace wellbeing to contribute to the success of the National Police Wellbeing Service.

·       Delivery

Our six, core live services and associated offers.

·       Assure & Evaluate

This is our benefits realisation activity, this includes the National Police Wellbeing Survey and Blue Light Wellbeing Framework.

·       Communicate & Engage

These are activities to support the cultural change and embed wellbeing as daily business within forces and for individuals.

The NPWS Programme is also intrinsically linked to and mutually supportive of the Police Covenant and aims to deliver three key organisational benefits; improved performance and effectiveness, improved morale and improved retention. The change this programme is aiming to make is to how people work within those organisations.

A Holistic Approach

We take a holistic view of police psychological health and wellbeing – from promoting positive psychological health through to prevention and early detection of psychological illness, effective treatment which meets people’s specific needs and, where applicable, clear protocols for either return to work or retirement following recovery.

This model of ‘Promote’‘Prevent’, ‘Detect and Support’ and ‘Treat and Recover’ draws on best practice, adapted to address the specific challenges faced by the police family.

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