The National Police Wellbeing Service aims to provide support and guidance for all police forces to improve and build upon wellbeing within their organisation. Everything about it is sector specific and designed to meet the unique needs of policing.

We want every member of the police service to feel confident that their wellbeing is taken seriously and that they are properly supported by their organisation. In order to do that, we will make sure that every force has access to the best guidance and support to provide top class wellbeing support for everyone who works for them.

Our aim is to help every member of the police service to understand how to build personal resilience, to feel confident that they can speak up when things aren’t going well and to get the best personalised support possible when they do.

Through supporting forces with their wellbeing provision, we hope to help:

  • Reduce stigma around seeking support or help
  • Improve knowledge and understanding of help and support available
  • Encourage people to support themselves and realise their own potential
  • Improve personal resilience and self-help skills
  • Improve morale and engagement – how people feel at work
  • Improve and build on the police service reputation as a good employer and a great place to work.

As an organisation, your force has a responsibility to provide support for you and ensure that you have access to the support you need, when you need it. Oscar Kilo is here to help them do that.

We know that there is no ‘one size fits all’ approach to wellbeing and that the word ‘wellbeing’ means different things to different people – that’s why we will be encouraging forces to seek out many different options (that are evidence based) to equip people with the knowledge to be able to choose what support suits them best as an individual.

We will do this by offering practical support for your force in eight key areas that we know are priorities. Under each of our services, we will offer materials, toolkits, training and guidance designed specifically to build knowledge and skills to provide really robust support for all officers and staff.

The eight areas are:

We are a service based on learning and continuous improvement and so what we offer will grow and change over time. The team is working hard behind the scenes of the eight live services staying on top of national and international trends – this helps us look to the future and develop strong relationships to ensure we can continue to provide the most efficient and effective services to the forces that we’re working with. Find out more about how we’re doing this in our service development and benefits realisation section.

We want every member of the police service to feel confident that their wellbeing is taken seriously and that they are properly supported by their organisation. We will do this in four ways:

Support – Supporting forces in building on their whole wellbeing offer and provide wellbeing support following major incidents.

Educate – Educate people at every level in the organisation through our workshops, training and online materials.

Guide – Providing structured, evidence based guidance to forces to help them achieve excellent wellbeing support

Promote – Helping forces to promote wellbeing in their force and how they, and Oscar Kilo can help all officers and staff.

The practical support areas are very much designed to work together. Further, many of the products and services offered interlink. Our ambition is that it provides forces with a cohesive journey through all of the support and guidance we are making available.

Please note that we do not have a helpline or offer self-help resources. If you have found us and are looking for individual support, or need to talk to someone, please contact your own force or visit our signposts page which will give you a number of options for support.

More about the eight areas…

Under each key area of work, we offer a number of different products and services. These are available to forces in England and Wales.


  • Wellbeing and resilience workshops for line managers;
  • Executive leadership CPD workshops (Senior and Chief Officer level);
  • Online learning materials.

Individual Resilience

  • Positive Psychology PERMA training – train the trainer sessions;
  • Providing specialist support to local in-force trainers;
  • MindFit Cop online mindfulness training – open access to anyone via

Peer Support

  • Peer support train the trainer for peer support coordinators;
  • ‘Demobilising’ and ‘Diffusing’ training course (also part of our trauma programme);
  • Development of the ‘business case’ for peer support for chief officers.

Psychological Risk Management

  • Psychological Risk Assessments (PRA) for 6,000 of the highest risk roles across policing;
  • Structured interview training for Occupational Health professionals to help them assess an individual’s need for support or treatment following a PRA;
  • Access to funding for locally procured, third-party Structured Interviews or Psychological Assessments if unable to provide from within existing Occupational Health Units.
  • Giving forces and Occupational Health service providers with practical support and guidance to implement interventions and roll out the use of our psychological screening tools;
  • Worked with Occupational Health professional bodies to create a set of ‘must have’ standards for Occupational Health services;

Trauma Management

  • Training based around a new emergency services specific model of care in development by the NPWS – Emergency Services Trauma Intervention Programme ‘ESTIP’;
  • Using the wellbeing vans, we can help forces with wellbeing support in response to major incidents;
  • Major incident guidance at Gold Table Top Exercises and a training package into existing incident response training through the College of Policing.

Wellbeing at work

  • Organisational wellbeing reviews for forces who have completed their Blue Light Wellbeing Framework including a report detailing findings and recommendations;
  • Bi-annual practitioner capability workshops;
  • Access to a peer / associate pool of assessors to build capacity and share best practice.

The Wellbeing Outreach Service (The Wellbeing Vans)

  • The vans can be booked by a force to take their wellbeing services out to all of their stations and bases to provide physical, psychological and financial health checks for all their staff;
  • Toolkit and service level agreement supporting forces to promote the deployment in their own area;
  • The vans are also be deployed to forces needing further wellbeing support following a major incident or disaster.

Benefits Realisation

  • National Wellbeing and Inclusion Survey – to ensure that all of the services provided by the NPWS are having a positive impact and benefit to forces nationally;
  • National gap analysis using completed Blue Light Wellbeing Frameworks to give us a sense of where further support may be needed at a national level;
  • Gathering data and metrics for each of our services to ensure continual learning and review.

For more detailed information about each of these areas, please visit each page using the hyperlinks included or the blue navigation menu to the left of this page.